Customer Success
Our clients are the lifeblood of our business. They have a choice in who they work with, and we strive to deliver exceptional service to build long-term cooperation by building trust, focused engagement on their needs, and striving to exceed their expectations.
Available Positions
- API Technical Support Engineer
- API Technical Support Engineer - Chinese Speaking
- Customer Service Representative
- Customer Service Supervisor
- Hotel Mapping and Content Manager
- Optimization Specialist
- Recruiter
- Recruiter - Chinese Speaking
API
This team is focused on our Accommodation API, which you can learn more about here. As a result of the massive amount of data we process and the many different partner systems that we integrate into, a focus on scalability, reliability, and modularity are important.
Available Positions
- API Connectivity Engineer (uConnect)
- Lead Engineer
- Infrastructure Lead
- Sales and Business Development Representative
- Sales and Business Development Representative - Chinese Speaking
- Software Engineer
Custom Sites
This team is focused on our Custom Sites and our Travel Agent Portal, which you can learn more about here. These product lines include both front and back-end requirements in order to deliver features and functions to an ever-growing audience with ever-changing requirements. An ability to design modular feature-sets, create re-usable code, and deliver changes to the end user experience quickly are attributes of our success.
Available Positions
© Rakuten Group, Inc.